Is LookSky safe to use and are my photos private?

Yes. Your photos, virtual try-on images, and videos are used only to power LookSky’s styling and try-on features. They’re never shared publicly unless you choose to share them (for example, on social media). LookSky does not sell or share your images, body data, or personal information with advertisers. You can delete your account at any time, and your data will be removed in the ordinary course.

Do you share or sell my data to advertisers or partners?

LookSky does not sell or share your personal information with advertisers. If you buy a product after leaving the app, your transaction is directly with that brand under its own policies . We may use trusted subprocessors (for example, cloud or payment providers) who help us operate our services, in line with our Privacy Policy.

Can I delete all my data or account?

Yes. You can delete your account anytime in the app. When you do, your personal data and uploads are deleted or anonymized according to our retention schedule.

Is LookSky legit?

Yes. LookSky was started by the same team who built Asia's largest online dating platform. LookSky is a registered company in Singapore with offices in Boston, Hong Kong, and Shenzhen.

Who owns the content I upload (like outfit photos)?

You retain ownership of your photos and other content. However, by uploading them, you grant LookSky a license to use, host, and display that content only to provide and improve our services and related features . This allows us to run functions like virtual try-on and AI styling safely and legally.

Is LookSky free to use or does it require a subscription?

Yes — LookSky is always free to use. There’s no subscription required.
LookSky doesn’t offer any paid plans or “Pro” versions. The app is 100% free to download and use.

Does LookSky change product prices or charge fees?

LookSky does not charge any additional fees to use the app or shop the items we recommend. All prices are set by the brands and updated frequently.

What devices does LookSky support?

iOS and Android (available worldwide).

How does LookSky analyze my body shape?

When you take LookSky’s style quiz, you’ll tell us your body shape—such as hourglass, triangle (pear), inverted triangle, rectangle, or oval—and share details about your height, weight, and proportions.
LookSky’s AI then combines that information with your headshot and profile data to determine which cuts, silhouettes, fabrics, patterns, and necklines work best for your unique shape.
This helps ensure every outfit recommendation works with your natural proportions and highlights your best features.

How does LookSky incorporate Kibbe Body Types?

LookSky analyzes your unique data to determine your Kibbe body type. The Kibbe body type system considers bone structure and facial harmony to classify you as one of the 13 body types, such as Dramatic, Classic, Romantic, Gamine, or Natural.
This allows LookSky to personalize outfits that highlight your natural lines, balance, and essence.

How does LookSky determine my color season and palette?

LookSky’s AI evaluates your skin undertone, hair color, and eye color from your headshot to determine your seasonal color palette (Spring, Summer, Autumn, or Winter). It then curates clothing shades that best complement your complexion and contrast level, ensuring every recommendation harmonizes with your natural coloring.

Can I retake or update my color season test if I change my hair or skin tone?

Yes. If you’ve changed your hair color, tanning level, or makeup preferences, you can retake the color season analysis in the app every 6 months or request a manual review by emailing hello@looksky.ai.

How does LookSky’s AI Stylist choose outfits for me?

LookSky’s AI Stylist combines your body shape, Kibbe type, color season, personal preferences, and personal style data with real-time fashion trends from TikTok, Instagram, and top retail brands. It uses machine learning to curate a selection of outfits that match your vibe, fit your proportions, and align with what’s trending—so every day feels like a personalized style edit.

Does LookSky learn my style preferences over time?

Yes. LookSky continuously learns from your likes, dislikes, try-ons, and saved outfits. The more you interact, the smarter it becomes—refining your daily recommendations to mirror your evolving taste, favorite brands, and lifestyle needs.
Your AI Stylist adapts automatically, making each session more personal and precise over time.

How accurate is the LookSky virtual try-on feature?

Our virtual try-on feature is designed to give you a realistic preview of how an outfit might look on you — and we’re constantly improving its accuracy.
The results can vary depending on the photo quality, lighting, and pose you upload. Occasionally, you may notice minor AI glitches — that’s completely normal as we continue refining and updating the technology.

What kind of photo works best?

For headshots: Use a photo with good lighting, minimal or natural makeup, and your hair pulled back. A neutral expression works best.
For Full-Body Photos: We suggest uploading a full-body photo in fitted clothing, with good lighting, minimal or natural makeup, and your hair pulled back. Keep a neutral facial expression for the best results.

Does the virtual try-on show actual proportions?

Not yet. The virtual try-on is meant to help you visualize how a style, silhouette, and color might look on your body and skin tone.
It doesn’t currently account for exact length, fit, or proportions, but it’s a great way to get a feel for what works before you make a purchase.

Are you partnering with influencers?

Yes! We’re always looking to collaborate with creators who love sharing fashion and style content on Instagram, TikTok, YouTube, Pinterest, ShopMy, or LTK.
For details on how to join and start collaborating, visit our Creator Collab page.

Who can use LookSky?

LookSky and our AI Stylist are designed specifically for women.

Is LookSky inclusive of different body types, ethnicities, and skin tones?

Yes! LookSky is designed to be as inclusive as possible — whether you’re petite or tall, curvy or athletic, or anywhere in between. Our AI Stylist also recognizes a wide range of skin tones, facial features, and ethnic backgrounds to ensure recommendations that truly reflect you.
If you don’t see your body type or skin tone represented, please let us know at hello@looksky.ai — we’re always expanding our shape and skin tone library to make sure everyone feels seen.

Can men or non-binary users try it too?

At this time, LookSky serves female-bodied users and people who identify as women who shop for women’s clothing. We’re exploring ways to expand inclusivity in the future.

Are there age restrictions?

Yes. You must be 13 years or older to use LookSky. For users 13-17, you must have parental permission to download and use the app.

What brands does LookSky Feature?

From casual weekend brunch to black-tie events, LookSky curates fashion from 400+ top global brands that match your needs and vibe.
For instance, you’ll discover:
- Denim from Gap, Levi’s, AGOLDE, and Citizens of Humanity
- Dresses from H&M, Mango, Reformation, Nana Jacqueline, and Revolve
- Everyday basics from Uniqlo, Everlane, and Quince
- Activewear from Nike, Vuori, Alo, and Lululemon
- Workwear from Aritzia, COS, Banana Republic, and Theory

Are all products authentic?

Yes! Every item featured on LookSky is selected directly from our 400+ verified brand and retail partners.

How do I shop through LookSky?

LookSky doesn’t sell, produce or ship products directly. Our platform only recommends clothes that work for you. When you find an item you love, click "Shop On" — you’ll be taken straight to the brand or retailer’s website to complete your purchase under their terms and policies. All purchases, deliveries, returns, etc. are handled by the brand itself.
Note: When you purchase through a partner link, LookSky may earn a small affiliate commission — at no extra cost to you.

Who do I contact about shipping, returns, or refunds?

Please contact the brand/retailer directly. They handle all orders, shipping, and returns under their policies. If you need help finding the right contact, email hello@looksky.ai

What is your return and exchange policy?

LookSky doesn’t produce, sell, or ship items directly to users.
Each brand featured on LookSky has its own return and exchange policies, which we recommend reviewing before making a purchase.
To start a return or exchange, please check the brand or retailer’s FAQ or contact their customer service team directly. They’ll be able to assist you with returns, exchanges, or any order-related questions.
If you’re experiencing an issue with a return, please contact the brand’s customer service team directly — they’ll be able to help you resolve it.

How do I create, access, or manage my LookSky account?

Creating your account
Getting started with LookSky is quick and free. Just download the LookSky app and follow these simple steps:
a. Enter your nickname, gender, and age.
b. Add your height, weight, and body shape.
c. Choose the events or occasions you need outfit inspiration for (e.g., Date Night, Hangout, Music Fest).
d. Upload a clear front-facing headshot for your style and color analysis.
e. Sign up with your Email, Apple ID, Google, or Facebook account to complete your registration.
Once you’ve finished, Skylar, your AI Stylist, will start curating personalized outfit recommendations based on your shape, vibe, and preferences.
Accessing & Managing your account
You can log in anytime using the same sign-in method you used during registration.
In the app, go to Me → Account → Settings to update your info (like body data, event goals, or style preferences).
Your profile automatically saves your data, favorite looks, and try-on results, so you can pick up right where you left off.

What are your support hours?

Our support team is available Monday through Friday, 9:00 AM – 5:00 PM EST.
Please allow 24-48 hours to respond to your email.
If you contact us after hours or on a Friday, please expect a reply by the following business day.

How can I report a bug or technical issue?

To report a bug or technical issue, please email hello@looksky.ai. Include as much detail as possible — such as your device type, app version, and a screenshot or screen recording — so we can resolve the issue quickly.