Terms of Service

LookSky Terms of Service

Effective: September 25, 2025

Contracting Entity: LookSky Pte. Ltd. (“LookSky”, “we”, “our”, “us”)

Singapore Address: 250 N Bridge Rd, #12-02, Singapore 179101

IMPORTANT: THESE TERMS EXPLAIN HOW DISPUTES ARE RESOLVED, INCLUDING BINDING ARBITRATION AND A WAIVER OF REPRESENTATIVE OR COLLECTIVE PROCEEDINGS. SEE SECTION 14.

1. Agreement to Terms

By clicking “I agree,” creating an account, or using our websites or apps (the “Services”), you agree to these Terms of Service (the “Terms”). If you accept on behalf of a company, you confirm you have authority to bind it, and “you/your” means that company. Our Privacy Policy (available at https://www.looksky.ai/pages/privacy-policy/index.html) is incorporated into these Terms. Together they’re the “Agreement.”

2. Our Services

LookSky operates an AI-enabled fashion discovery and styling platform. We do not manufacture, sell, ship, or accept returns for physical goods. If you buy a product after leaving our Services, you buy directly from the third-party retailer/brand (“Brand Partner”) under that Brand Partner’s own terms and policies.

3. Accounts, Authentication & Security

You need an account for most features. Provide accurate information and keep it up to date. You’re responsible for all activity on your account and for keeping credentials (including one-time codes) confidential. If you suspect unauthorized use, email legal@looksky.ai immediately.

4. Communications: Email, SMS, and Calls

a. Email. We send service and promotional emails. You can opt out of promotional emails via the unsubscribe link (service emails will still arrive).

b. SMS/Calls. We may send service/transactional SMS/calls (e.g., authentication, security alerts, outages). We will send marketing SMS/calls only with your consent and in compliance with Singapore’s Personal Data Protection Act 2012 (including Do-Not-Call rules). Standard carrier rates may apply. Opt out anytime by replying “STOP” to any SMS or emailing legal@looksky.ai. We may send a one-time confirmation of your opt-out.

5. Beta or Free Services

Some features may be free or in beta and may change or end at any time. They’re provided “as is” and “as available.”

6. Payments; Digital Try-On Credits; No Subscriptions

a. Credits. Certain features require one-time purchases of “Credits” for digital try-ons. Credits are non-refundable (except where required by law), non-transferable, have no cash value, and are usable only in the Services.

b. No Subscriptions. No auto-renew. You’re only charged when you authorize a purchase.

c. No Link to Product Prices. Credits are for digital Services only and don’t affect third-party product prices.

d. Payment Processing. Payments are processed by PCI-DSS compliant providers (e.g., Stripe, Apple Pay, Google Pay). Their terms apply. We don’t store full card details.

e. All Sales Final (Credits). Except where prohibited by law.

7. Orders with Brand Partners; Returns & Exchanges

When you click out to a Brand Partner to buy, you transact with that Brand Partner under its policies (ordering, shipping, returns, exchanges, warranties, support). LookSky isn’t a party to those sales and isn’t liable for Brand Partner products or policies.

8. AI Functions; User Content; Output

“AI Functions” are features using AI/ML developed by LookSky and providers we use. We and our licensors own all rights in the AI Functions.

“User Content” is anything you provide/upload. AI may generate “Output” from your inputs. You’re responsible for your User Content and for having any needed permissions. We and our providers may process your User Content to operate the AI Functions. We may use subprocessors.

Disclaimers specific to AI: Output may be non-unique, imprecise, or include third-party rights. Independently verify facts or professional advice before relying on Output.

9. License to User Content; Likeness; Moral Rights

By making any User Content available through the Services, you grant LookSky a worldwide, irrevocable, perpetual, non-exclusive, transferable, sublicensable, royalty-free, fully paid license to use, host, copy, adapt, modify, distribute, publicly display, publicly perform, transmit, stream, broadcast, create derivative works from, and otherwise exploit such User Content in connection with the Services and LookSky’s business. This includes use of your name, image, voice, likeness, handle, and brand to the extent permitted by law.

To the fullest extent permitted by law, you waive any and all moral rights (including rights of attribution and integrity) in and to your User Content.

Attribution. Where feasible, LookSky may provide attribution (e.g., your handle) as a courtesy, but this is not a legal obligation.

Revenue share. Unless otherwise agreed in a separate written Creator Partnership Agreement, LookSky has no obligation to share revenue for the use or display of User Content.

Attribution. Where feasible, LookSky may provide attribution (e.g., your handle) as a courtesy, but this is not a legal obligation.

Creator partnerships. LookSky may invite creators to participate in partnership programs. Where applicable, the terms of the Creator Partnership Agreement will govern.

Non-linked content. From time to time, LookSky may display creator content without links or affiliate tags and may generate revenue (for example, through advertising or sponsorships). No revenue share is owed unless a separate written agreement is signed. Creators may contact creators@looksky.ai to discuss such arrangements.

10. Prohibited Uses

Don’t use the Services to: break laws; post NSFW content; infringe IP, privacy, or publicity rights; harass or defame; upload malware; attack security; scrape or spam; impersonate others; reverse engineer (except as allowed by law); build unauthorized integrations; or otherwise misuse the Services. We may suspend or terminate accounts for violations and disclose information as reasonably needed to comply with law, enforce these Terms, address security/fraud, respond to support, or protect users/public—consistent with our Privacy Policy.

11. Age; Capacity; Your Promises

The Services are for 13+ (or the minimum age of digital consent in your country of residence, if higher) to use the Services. If you’re 13–17, you need parental permission and your parent/guardian accepts responsibility. If you accept on behalf of an organization, you confirm you’re authorized. You agree to follow the law and these Terms and to act professionally and responsibly.

Survival. Sections 8–10, 12–16, 18–19 and any terms that by nature should survive, survive termination.

12. Termination; Suspension; Service Changes

You can delete your account anytime in the app. We can limit, suspend, or terminate access if you violate these Terms or for safety/operational reasons. We may change or discontinue features at any time. After account closure, we may delete your data in the ordinary course and it may not be recoverable.

13. Third-Party Links

Links to other sites are for convenience and aren’t endorsements. We don’t control or guarantee third-party sites. Your use of them is at your own risk and subject to their terms and policies.

14. Governing Law; Dispute Resolution (Singapore); No Collective Actions

a. Governing Law. These Terms and any non-contractual obligations are governed by the laws of Singapore

b. Informal Resolution. Before starting arbitration or court proceedings, the parties will try in good faith to resolve the dispute within 30 days after written notice.

c. Arbitration (SIAC). Any dispute not resolved informally will be finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) under the SIAC Rules.

d. Seat/Place: Singapore

e. Tribunal: 1 arbitrator

f. Language: English

g. Governing law of arbitration agreement: Singapore’s International Arbitration Act 1994

i. Court Proceedings in Aid of Arbitration; Non-Arbitrable Matters. The courts of Singapore have exclusive jurisdiction over applications for interim or injunctive relief in aid of arbitration and over disputes that aren’t capable of arbitration.

ii. Carve-outs. Either party may seek urgent equitable relief in the courts of Singapore and, within jurisdictional limits, may bring eligible claims before the Small Claims Tribunals (Singapore).

iii. No Representative or Collective Proceedings. To the fullest extent permitted by law, disputes are resolved only on an individual basis; no representative, collective, class, or similar proceedings.

15. Disclaimers

The Services (including beta/free features) are provided “as is” and “as available.” We don’t promise they’re error-free, uninterrupted, or that Output will be accurate or fit your needs. Always verify important facts or professional guidance. Some jurisdictions don’t allow certain disclaimers; where the law requires, your statutory rights remain.

16. Limitation of Liability

To the maximum extent allowed by Singapore law (including UCTA and CPFTA where applicable):

a. LookSky and our affiliates, officers, employees, agents, suppliers, and licensors won’t be liable for indirect, incidental, special, consequential, exemplary, or punitive damages (e.g., lost profits, data loss, goodwill, service interruption, or replacement costs).

b. If we’re found liable, our aggregate liability is capped at the lower of (i) the total fees you paid to LookSky in the 6 months before the event or (ii) US $100 (or another amount if required by law). Nothing excludes liability for death/personal injury caused by negligence, fraud, or other liabilities that can’t be excluded by law.

17. Indemnification

You agree to indemnify, defend, and hold harmless LookSky and its officers, directors, employees, agents, insurers, successors, and assigns from and against any and all claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

a. Your use or inability to use the Services or any AI Output.

b. Your breach or violation of these Terms or of any applicable law or regulation.

c. Your User Content, including any claim that it infringes or violates intellectual property, privacy, or publicity rights, or is otherwise unlawful.

d. Your use of automated systems (including bots, scrapers, or similar tools) that impose an unreasonable load on our infrastructure.

e. Any other act or omission by you that causes harm to LookSky, its users, or third parties.

LookSky may, at its own expense, assume exclusive defense and control of any matter subject to indemnification. You agree not to settle any claim without LookSky’s prior written consent.

18. No Agency or Employment

This Agreement doesn’t create an agency, partnership, joint venture, employment, or franchise relationship.

19. General Provisions

a. No Waiver. Not enforcing a term isn’t a waiver.

b. Entire Agreement. These Terms + Privacy Policy are the entire agreement and supersede prior communications.

c. Severability. If a term is invalid/unenforceable, modify it to the minimum extent to make it valid; if that’s not possible, sever it—the rest still applies.

d. Assignment. You can’t assign without our consent. We can assign without consent (to affiliates, acquirers, successors).

e. Changes to Terms/Services. We may modify Terms or the Services at any time. We’ll try to notify you of material changes (e.g., email), but your continued use means you accept changes. If unacceptable, stop using the Services and delete your account.

f. No Third-Party Rights. The parties do not intend any term to be enforceable by a third party; the Contracts (Rights of Third Parties) Act 2001 (Singapore) is excluded.

g. Notices; Electronic Communications. You consent to receive notices electronically (email or in-app/website posting). Formal notices to LookSky must be sent to 250 N Bridge Rd, #12-02, Singapore 179101 with a copy to legal@looksky.ai.

h. Electronic Signatures. Electronic signatures, consents, and records have the same effect as paper signatures/records under Singapore’s Electronic Transactions Act 2010 (2021 Rev Ed).

20. Copyright Complaints (DMCA – U.S. Only)

If you believe material available via the Services infringes your copyright, email copyright@looksky.ai or mail [DMCA Agent Name], c/o LookSky (DMCA), 611 Gateway Blvd, Suite 120, South San Francisco, CA 94080, United States with the required DMCA details. We may terminate repeat infringers.

Note: DMCA is a U.S. process and does not change the Singapore governing-law or dispute-resolution provisions in Section 14. Creators may also contact copyright@looksky.ai for good-faith takedowns even without a formal DMCA notice.

21. Contact Us

LookSky Pte. Ltd.

Email: legal@looksky.ai

Singapore Address: 250 N Bridge Rd, #12-02, Singapore 179101